Frequently Asked Questions

If you are interested in an April By Kunbi bridal package and want to request a consultation, please read through the Frequently Asked Questions below.
Please note that we are not accepting requests for bridesmaid dresses until further notice.

HOW MUCH ARE YOUR WEDDING GOWNS AND DRESSES?

Our civil ceremony/registry dresses start from $500*.

Our simple structure basic mermaid and ball gown styles with minimal embellishment start from $1500*.

Our High-end mermaid and ball gown styles start from $2,000*.

Our premium mermaid and ball gown styles start from $3,500*.

Our luxury mermaid and ball gown styles start from $5,000*.

Our haute couture mermaid and ball gown styles start from $10,000*.

All wedding gown packages includes a standard-length veil, earrings and a hairpiece. Chapel length and cathedral length veils can be provided at an extra cost.

Reception and occasion (birthdays, etc.) dresses start from $1,000*.

Custom bridal robes/dressing gowns start from $200*.

Dresses for little brides, flower girls, kids’ birthdays (aged 1 – 5 years) start from $350*.

 

All prices stated above are non-negotiable, however, we are able to guide you and work within your preferred budget.

HOW FAR IN ADVANCE DO I NEED TO PLACE AN ORDER?

Basic and high end categories – at least three months in advance.
Premium to haute couture categories – at least six months in advance.
Reception and occasion dresses – at least two months in advance.
Bridal robes – at least one month in advance.
Little brides’/flower girls’/kids’ birthday dresses – at least one month in advance.

HOW LONG DOES IT TAKE?

A wedding gown can take anywhere from 8 to 16 weeks to produce while reception dresses typically take between 4 to 6 weeks.
Please note that these are estimates and the final price and actual time taken depends on our production schedules, availability, fabric sourcing, style selected, shipping and the number of items ordered.

DO YOU ACCEPT FABRIC OR REPLICATE STYLES?

We do not accept fabric at this time. All dresses are custom tailored to suit each client’s specific preference and style. While pictures of concepts and inspiration of dresses you like are welcome, we do not replicate styles that are not originally April By Kunbi.

DO I HAVE TO COME FOR MEASUREMENTS AND FITTING IN PERSON?

Our preference is to measure and fit all clients in person to ensure that perfect fit!
However, if a client is unavailable for a one on one consultation and still decides to go ahead with the order, the client will be required to fill out the April By Kunbi measurement chart.
We have developed a fitting process for out-of-town and international clients which will be communicated in detail during consultation. However, the client will assume any additional charges that may be incurred such as shipping or third-party alteration costs if necessary. Shipping fee is based on your location and order weight.

HOW DO INTERNATIONAL CLIENTS GET THEIR ORDERS?

Dresses ordered by international clients are shipped to the client’s location. The client is responsible for ALL shipping fees based on location and order weight. We ship worldwide

HOW DO I SCHEDULE A CONSULTATION WITH YOU?

Consultations are by confirmed appointment only. We are available Mondays – Fridays from 10am – 6pm for both in-person and virtual consultations. We also consider time difference for international clients. The initial consultation requires a fee of $100*. This fee is non-refundable, non-transferrable and non-deductible. Each consultation takes about 45 minutes.
Virtual consultations are via WhatsApp messaging ONLY, details will be sent once the consultation fee has been received. Please note that we do not consult via audio/video calls.

WHAT ARE YOUR PAYMENT TERMS?

70% of the final price is due upfront and the balance due before pickup or delivery of the order. We cannot refund any portion of your payment 48 hours after payment has been made. If you wish to cancel within 48 hours, a 10% cancellation fee of total cost of the dress will be charged.

DO YOU RENT DRESSES?

No, we do not rent out dresses at this time

DO YOU DO ALTERATIONS?

No, we do not carry out alteration services

DO YOU HAVE A TRAINING SCHOOL/RECRUITING INTERNS?

No, we do not have a training/internship program at this time.